Privacy Policy

This Privacy Policy describes how Emirates Wool Textiles LLC ("we", "us", or "our") collects, uses, and discloses information when you use our online platform, including this service.

Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

Personal Information You Provide:

We receive and store any information you knowingly provide to us. This may include your name, company name, address, contact details (excluding electronic communication details for the purpose of this policy), and any other information you provide when contacting us or using certain features on our site.

Information Collected Automatically:

When you visit our site, we automatically collect certain information about your device and usage. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other standard server log information. We may also use cookies and similar tracking technologies to collect information about your browsing activities.

How We Use Your Information

We use the information we collect for various purposes, including:

• To operate and provide our services.

• To respond to your inquiries and provide customer support.

• To understand how users access and use our site and services, for the purpose of improving them.

• To comply with legal obligations.

• To protect our rights and interests, and the safety and security of our users and the public.

Legal Basis for Processing (for users in regions with specific data protection laws like GDPR)

We process personal information based on several legal grounds:

• Your consent: Where you have given us clear consent for processing your personal information for a specific purpose.

• Performance of a contract: Where processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into such a contract.

• Legal obligation: Where processing is necessary for compliance with a legal obligation that applies to us.

• Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

Disclosure of Your Information

We may share your information with third parties in certain circumstances, including:

With service providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, payment processing (if applicable), and customer service. These service providers are bound by confidentiality obligations and are authorized to use your personal information only as necessary to provide these services to us.

For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

In case of business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Depending on your location and applicable data protection laws (such as the GDPR), you may have certain rights regarding your personal information, including:

• The right to access: You have the right to request copies of your personal data.

• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us using the contact details provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Links

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not intended for use by children under the age of 16, and we do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us via postal mail at:

Emirates Wool Textiles LLC
Building 8, 17B Street, Al Quoz Industrial Area 3, Dubai, Dubai, United Arab Emirates

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.